IT Systems and Data Analyst - Cardiff Cardiff - Hybrid 6-Month Contract (potential to extend) £300-500/day DOE (Outside IR35)Our client is a professional services company in a highly regulated environment, and they are looking to hire an experienced IT Systems and Data Analyst to join their team for a 6-month contract, with potential to extend.In this role, you''ll be the person colleagues turn to for practical, solutions-focused IT support, while also helping shape the organisation''s longer-term technology and data foundations.The environment is collaborative, fast-moving and low-bureaucracy - ideal for someone who enjoys variety, autonomy and making a visible impact.What You''ll Be Doing:Hands-On IT and User SupportProvide first- and second-line support across laptops, devices and workplace technologyTroubleshoot issues across: Windows environments; Microsoft 365; user access and authentication; connectivity and basic networkingSupport onboarding and offboarding, including device setup and user provisioningAct as a visible, approachable on-site IT presence during a period of organisational growthHelp establish effective collaboration, document management and information-sharing practicesIT Oversight and Supplier ManagementAct as the internal technology lead and intelligent customer for the MSPWork with an external MSP on licensing, configuration and security controlsManage escalations and ensure issues are resolved effectivelyMonitor service quality, incident management an