Head of Application Support - £80,000 + 10% bonusA leading international provider of critical IoT connectivity solutions is seeking a Head of Application Support to lead a team of software and support engineers. This pivotal role will be instrumental in maintaining and evolving the application platforms that underpin their services, supporting a vast network of over 2 million connected devices globally.This is an exciting opportunity for a Head of Application Support to take end-to-end ownership of key application platforms, from development through to operation. You''ll be a key member of the IT andamp; Cyber Security leadership team, responsible for the availability and performance of these critical alarm signalling applications.The ideal Head of Application Support will have experience with the following:Leading a team of circa 10 IT professionals (predominantly offshore) in the operational and software maintenance of alarm signalling devices and platforms.Owning the 2nd/3rd line customer support for application, network, and device-related needs.Driving operational and project efforts within the team to ensure reliable change delivery.Overseeing team activities, assigning tasks, and ensuring operational delivery meets customer needs.Mentoring team members, providing feedback, and setting priorities.Ensuring security is integrated into all aspects of the application environment.Developing and owning a roadmap of technology projects and changes.The ideal Head of Application