Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Head of Counselling to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider and Sunday Times ''Best Places to Work'' organisation as Head of Counselling.THE ROLEThe role is an exciting opportunity to lead, mentor, coach and support the EAP Counselling Management team on a day-to-day basis, ensuring clinical and operational quality and efficiency across the counselling teams. The primary focus is to keep the department moving forward in the delivery and maintenance of quality and SLAs. You will coach the management team - ensuring that all are working consistently and in line with organisational and clinical expectations. Day to Day responsibilitiesClinical and operational responsibility for the day to day running of the helpline counselling teams under the guidance of the Associate Director - Clinical ServicesProviding clinical leadership and guidance to the Counselling Management teamEnsuring quality assessments and individual coaching takes place across the management team on a daily and weekly basisProviding