Job Description: We are looking for a proactive and customer-focused Office Administrator to join a friendly and supportive team in Wrexham. This role is ideal for someone who enjoys working in a fast-paced, customer-driven environment and takes pride in delivering excellent service.You will play a key role in supporting customers through the ordering process, handling enquiries, and ensuring smooth order fulfilment by working closely with internal teams and external partners. The role is primarily email-based, with minimal phone communication required.Key Responsibilities: Processing customer quotes and ordersManaging customer enquiries and resolving issuesBooking transport and liaising with couriersProcessing invoices, returns, and credit notesGeneral administration and data maintenance What we re looking for: Strong communication and organisational skillsExcellent attention to detailAbility to multitask and prioritise workloadA proactive, team-player attitudeIT literate (Microsoft 365 desirable) What is on offer: Full training and ongoing supportHybrid working opportunities28 days holiday (including bank holidays)Friendly, close-knit working environment This role is ideal for individuals who thrive in a fast-paced environment, possess excellent organisational abilities, and are committed to providing outstanding administrative support.Contact Hexagon Recruitment on (phone number removed) or apply online today.