Mixture of Hybrid and office based role combining digital marketing and events coordination.

Role Objective

To support the delivery of clear, consistent, and engaging communications across all channels, ensuring strong promotion of events, initiatives, and membership value.

The Communications Officer will play a key role in enhancing member engagement and brand visibility, contributing to the growth of the company through effective storytelling, campaign execution, and stakeholder communication.

Key Responsibilities

Communications & Content Delivery

• Develop and deliver communications across digital, social, email, and print channels 
• Create, edit, and distribute high-quality content including newsletters, press releases, website updates, and social media posts
• Ensure all communications are aligned with  brand guidelines, tone of voice, and strategic messaging

Campaign & Channel Management

• Support the planning and execution of integrated communication campaigns across events, membership, and commercial initiatives
• Manage and maintain communication channels, ensuring content is timely, relevant, and engaging
• Work closely with Marketing and Membership teams to align messaging with wider business objectives

Media & Stakeholder Engagement

• Build and maintain relationships with industry press, media partners, and key stakeholders
• Support media outreach, press coverage, and PR opportunities to raise the profile of the company
• Act as a key point of contact for communications-related enquiries

Events Support

• Support the delivery of communications for trade shows, events, and campaigns
• Assist with the creation of event collateral and on-site messaging
• Ensure a consistent and professional communications presence across all events

Performance & Insight

• Monitor and report on communications performance, including media coverage, campaign effectiveness, and social engagement
• Provide insights and recommendations to improve reach, engagement, and impact
• Maintain accurate records of communications activity and outputs

Key Skills & Experience

Essential:

• Degree or equivalent experience in Communications, Marketing, Public Relations, or related field
• Previous experience in a communications role
• Excellent written and verbal communication skills with strong attention to detail
• Experience managing social media platforms, email campaigns, and content systems
• Strong organisational skills with the ability to manage multiple projects and deadlines
• Confident stakeholder engagement and relationship-building skills

Desirable:

• Experience within events, membership organisations, or retail sectors
• Understanding of PR and media relations
• Creative mindset with an ability to engage audiences through storytelling