Overview

The Digital Technician is responsible for the maintenance (reactive and preventative) of all JCDecaux Digital advertising assets, covering Rail, Retail, Roadside and Street Furniture environments.What you''ll be doing

Site VisitRespond to maintenance call-outs for digital advertising assets and fault resolution, ensuring clear communication of any faults or issues that may/has arisenCarry out routine planned preventative maintenancePromptly and accurately report any damage to any company assets.Ensure correct tools, equipment and parts are taken to site and everything is kept in good orderAssist in quality checks of all sites.Health and SafetyWork to agreed SLAs and defined quality standardsWork within the safe systems of workWork within Health and Safety guidelines ensuring that any accidents, hazards and near misses are reported immediatelyEnsure all operational practices comply with current Health and Safety regulations.Undertake reasonable lifting duties.Comfortable with high level working – working at heights within safety guidelines.Ensure that the correct PPE is worn when necessary.OtherCapture data, produce reports and update relevant documentationAccountable for van stock and on-site spare parts - adhere to stores booking-in/out and stock management proceduresMaintain the cleanliness and upkeep of a company vehicle and to ensure that all vehicle related documentationAccurately maintain daily worksheets and placement of requisitions to stores.A little bit about you

Positive and Proactive ApproachPrepared to work in all weather conditionsAbility to enjoy and work well in the constantly changing and challenging environmentsAbility to break down problems into components making systematic and rational judgements based on relevant informationPositive "can do" enthusiastic attitudeSelf-motivated with the ability to work alone or as part of a teamCommitted to offering high levels of customer serviceEager to learn and develop into the roleHighly organised with a proactive approach to working and solutions focusedWork under pressure while prioritising and meeting strict deadlinesCommunication and interpersonal skillsWork as part of the on-call team (on a rota basis), being fully flexible with working hours which could include evenings, Weekends and Bank HolidaysExcellent interpersonal and communication skills, both written and oralThrive on being a team-player – supporting colleagues, sharing information and best practicesMust be an adaptable, committed and reliableExperienceMinimum of 2 years relevant experience directly involved in troubleshooting, preferably within field repair of electro mechanical systems and equipmentBasic electrical understanding/competencyUnderstanding of communications networks (WAN, LAN, cellular and ADSL Routers)Experience with supporting digital screens and IT systems (Desirable)IPAF and PASMA trained and experience with MEWPs (Desirable)Working with Approved Service Contractors (ASC)OtherAble to comfortably use different computer packages and mobile devises as part of your day to day roleClean drivers licenceA little bit more about us

We believe in building a diverse and inclusive culture and positive employee experience.We are One Team, more than just ourselves.We are customer first, we understand, and help solve our customers’ problems.We Test and Learn, we are empowered to learn and grow, unafraid of change.We choose to care, we are committed to doing the right thing, the right way.It’s really important to us that we give as much to our colleagues as they give to us.

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