Location:

Heritage Park Hotel, Cardiff,walesEmployment Type:

Full-time, PermanentAbout UsHeritage Park Hotel is a premier destination offering exceptional hospitality, rich cultural charm, and a commitment to world-class guest experiences. We pride ourselves on delivering a seamless blend of tradition, comfort, and modern amenities for our guests from around the globe.The RoleWe are seeking a dynamic and results-driven

General Manager

to lead our operations, inspire our team, and uphold the highest standards of service. This is a senior leadership position that requires both strategic vision and hands-on management to ensure the continued success and growth of the hotel.Key ResponsibilitiesProvide overall leadership and strategic direction for the hotels operations.

Drive profitability through effective revenue management, cost control, and operational excellence.

Ensure the highest levels of guest satisfaction through exceptional service delivery.

Lead, motivate, and develop a high-performing team across all departments.

Oversee budgeting, financial reporting, and compliance with relevant regulations.

Maintain the propertys reputation and brand standards through quality control and innovation.

Build strong relationships with guests, stakeholders, and the local community.

RequirementsProven track record in hotel management or senior hospitality leadership (minimum 5 years preferred).

Strong financial acumen and experience in budgeting, forecasting, and revenue management.

Excellent leadership, communication, and interpersonal skills.

Ability to work under pressure and make decisive, strategic decisions.

A passion for hospitality, guest experience, and team development.

Degree in Hospitality Management, Business Administration, or a related field (preferred).

Why Join Us?Competitive salary and performance-based incentives.

Opportunity to lead an iconic property with a strong chain brand.

Supportive work environment with career growth opportunities.

Be part of a team that values tradition, innovation, and excellence.

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