Facilities and Workplace Experience ManagerLocation: South East LondonSalary: £58,000 - £60,000 + Bonus + BenefitsContract: Monday - Friday: 8am - 5pmThe OpportunityWe are seeking a dynamic, forward-thinking Facilities and Workplace Experience Manager to lead IFM operational excellence across a prestigious, varied estate. Operating within a high-profile campus environment that features a unique blend of modern facilities and historic listed buildings, this role offers an incredible platform to showcase your expertise.You will act as the operational heartbeat of the estate, partnering with our senior leadership team to design and deliver an exemplary workplace experience. If you are passionate about driving technical compliance, championing sustainability, and maintaining world-class soft and hard FM standards, this is a career-defining role.The RoleYou will lead a multi-disciplinary team to deliver a seamless, integrated service, ensuring that operational tools, CAFM data, and financial reporting are leveraged to consistently exceed our client''s contractual requirements.Key Responsibilities:Operational Leadership and Workplace ExperienceIFM Service Excellence: Manage and align both Hard and Soft FM service lines to ensure consistent, premium-standard service delivery across all campus buildings.Workplace Culture: Develop a workplace experience that prioritizes customer satisfaction, fosters a "people-first" environment, and directly supports the contract''s Corporate Social