Customer Service Representative

This local luxury business service provider is looking for a talented and professional Customer Service Representative to join their team in Aberdeen.Monday to Friday, no evenings or weekends.What s in it for you as a Customer Service Representative? Great pay and benefitsAn opportunity to work for a successful and growing companyA chance to work for a company who will support your developmentA luxury working environment What will you be doing as a Customer Service Representative? Assisting the General Manager in running the building to the highest possible standardDealing with customer queries or complaints efficiently and professionallyEnsuring the building is maintained to the highest 5 standardsProactively form positive working relationships with customers, getting to know their business needs and requirementsAssist with IT / Telecoms issues, keeping a record of any faults or defects and arranging repair as quickly as possible.Monitor housekeeping, making sure standards are kept highDeliver tours of the building to prospective customers What experience are we looking for in a Customer Service Representative? 2+ years experience delivering exceptional 5 customer serviceExperience managing others, training others and supporting staff developmentExperience in assisting to manage a commercial building (for example a hotel)Excellent communication skills - this is essential. You must be able to communicate both verbally and in writing, with skill and professionalismComputer lit
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