Business Analyst

London, England, United KingdomAt AllSaints we are in the business of feelings - making our customers feel cool and confident. We''re a global brand made up of a very diverse mix of talented people in a huge variety of roles. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.As a Business Analyst on our Transformation team, you will be instrumental in supporting the technology-powered transformation program - Project Nova - at AllSaints, bridging the gap between business needs and technical solutions. This role requires a strong generic retail Business Analyst skillset, with a particular advantage for experience in the product lifecycle space, especially within merchandising. You will ensure that business needs are accurately captured, translated, and delivered, contributing directly to Project Nova''s success in transforming our digital customer experience, data capabilities, ERP systems, and sustainability initiatives.ABOUT THE PROJECT AND TEAMYou will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team and various workstream leads across Customer, Data and Integration, ERP, and Running Towards Transparency. This role requires significant collaboration with business stakeholders (e.g., You will be an integral part of a dynamic team driving the core technology transformation for AllSaints.Lead and facilitate workshops with diverse business stakeholders to elicit, analyze, and document detailed functional and non-functional requirementsTranslate complex business needs into clear, concise, and actionable user stories, use cases, and process flowsManage and prioritize requirements, ensuring alignment with Project Nova''s strategic objectives and workstream goalsConduct gap analysis between current and future state processes- Process Analysis and Design:Map current state business processes and design optimized future state processes, identifying opportunities for efficiency and improvement, particularly within the product lifecycle and merchandising domainsAct as a key liaison between business users and technical development teams, ensuring mutual understanding and effective communication throughout the project lifecycleCommunicate complex technical concepts and business impacts clearly to both technical and non-technical audiencesSupport change management activities by helping to articulate the ''why'' behind changes and preparing training materials- Testing and Quality Assurance Support:Support User Acceptance Testing (UAT) by coordinating business users, documenting defects, and ensuring resolution- Data Analysis and Reporting (Supportive):Assist in basic data analysis to support requirements definition and problem-solvingExtensive Business Analyst experience in a retail environment, supporting large-scale technology transformation programsProven ability to elicit, analyze, document, and manage complex business requirements for software development projectsStrong proficiency in process mapping and business process re-engineeringproduct development, assortment planning, buying, inventory management, allocation)Familiarity with agile methodologies (Scrum, Kanban) and tools (e.g., Experience in supporting change management activities and user trainingProactive and Inquisitive: Asks probing questions to uncover true business needs and challengesThrives in a fast-paced transformation environmentBased in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health and beauty. A generous wardrobe allowance so that you can wear our beautiful clothes to work each day- We are a disability committed certified employer- Employee discount for you to spend with family and friends-25 days holiday increasing to 28 days after 2 years continuous service- Bank holidays, birthdays and volunteering days off- Access to dental cash plan and free virtual GP appointments through Aviva- UNUM employee assistance helpline- Life assurance cover- Access to discounted gym membership and corporate discounts- Hybrid working in our historic East London studios, working hours are 9-5.Free, confidential, wellbeing and lifestyle support with Retail Trust- Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)- Dedicated mental health support from our mental health first aiders- Eye care vouchers, season ticket loans and much more!

#Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.If you need any support or adjustments during your application, please get in touch with us and we are happy to help.#LI-Hybrid