Junior IT Support Engineer - 24,500 per annum - DriffieldPrincipal IT are proud to be supporting a leading provider of modular buildings for various sectors, such as education, healthcare, defence, and justice. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations.I''m looking for a highly motivated Support Technician seeking to make an immediate impact to the organisation. The successful candidate will be responsible for providing 1st line IT support to our large customer base, ensuring the highest levels of customer service are maintained.Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst managing user/customer expectation. To maintain the current and future business needs, in line with industry standards.Experience, Qualifications and Training:Customer focused with excellent interpersonal and communication skills (Essential).Hands on, flexible and pro-active approach with willingness to learn.Flair for problem solving and methodical approach to issue diagnosis (Essential).Team player who enjoys sharing knowledge with colleagues.Well organised with excellent time management skills and ability to work without supervision (Essential).Good working knowledge of MS Windows (Client devices).Understanding of MS Exc