OverviewUnder limited direction, provide administrative support to the Global Chair of Financing and the Global Chair for UK and Ireland Coverage. Duties are complex and highly confidential in nature requiring a great use of discretion. The role will include extensive client interaction and liaison at CEO / Chairman level as well as regular contact and communication with high-level management both within Citi and externally.

Responsibilities

Complex calendar management using own initiative and exercising own judgement

Compose and prepare internal/external correspondence in addition to maintaining, answering and routing correspondence not requiring manager’s attention

Screen calls/incoming mail – be an effective gatekeeper; take messages efficiently and accurately

Monitor and ensure implementation of company policy

Coordinate all aspects of executive level manager appointments, meetings, receptions and conference/video calls

Assist with creation / modification of presentations, spreadsheets and other various documents

Collation and preparation of expense receipts and supporting documentation for Mumbai team processing

Coordinate travel arrangements, understanding executive’s travel preferences and needs, using initiative in managing itinerary times and costings. Arrangement of Visas where required.

Create and maintain correspondence and record files

Assist and fill in for other support staff

Train, coach or guide other administrative staff where required

Assist with any other ad hoc reports and special projects as required

Run and review weekly and monthly client tracking reports on internal reporting systems ensuring deadlines are met

Assist in organising group morale events and franchise parties

Assist with Client events where required

Enter and manage client meetings via internal CRM application

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

May prepare and review materials and correspondence for meetings

Prepares, reconciles and tracks expense reports

Development Value

Exposure to CEO / Chairman level clients

Opportunity to work in a complex and fast-paced banking environment

Insight into the day-to-day operations within the Investment Bank

Opportunity to build up own network within the industry

Knowledge/Experience

Proven experience of operating all office equipment and ability to train others in use of the same

Substantial experience of operating in a similar role in a professional services environment, ideally within IB.

Proven experience of adapting to changing circumstances, responding to varying business needs and priorities

Demonstrable experience of working effectively in a high-pressure and challenging environment

Skills

Highly proficient in MS Office applications, including use of Outlook as a business tool

Strong IT skills; experience of internal Citigroup applications an advantage

Strong interpersonal and organizational skills

Consistently demonstrates clear and concise written and verbal communications skills.

Attention to detail

Ability to multitask effectively and efficiently and meet all expected deadlines

Ability to take unexpected eventualities in their stride, and to cope well under pressure

Self-motivated and detail oriented

Excellent organisational skills, with strong background in managing multiple priorities

Competencies

Superior time management: ability to prioritise tasks and work to tight deadlines, at times under pressure

Flexibility of approach, together with a ‘can-do’ attitude, is key

Strong interpersonal skills, to create and maintain effective relationships with internal and external stakeholders

Characteristics: enthusiasm, “can do” attitude, self-confidence, resilience, drive, sound judgment, adaptability, creativity, initiative, reliability, risk awareness, team playing

Qualifications

Significant experience at senior level within a corporate environment, ideally within IB

Degree level qualification an advantage

Professional secretarial qualifications advantageous

Job Family Group:

Business Strategy, Management and Administration

Job Family:

Administrative Support

Time Type:

Full time

Most Relevant SkillsPlease see the requirements listed above.

Other Relevant SkillsFor complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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