Are you a confident communicator with a knack for customer service? Do you thrive in a fast-paced environment and enjoy phone based work? If so, we d love to hear from you! We re working with a renowned professional institute to find bright, proactive candidates for their membership services team on an ongoing temporary basis. This is a fantastic opportunity to enhance your office administration skills, and be part of a friendly, dynamic, and supportive team. Key Responsibilities:Calling members to update their records and offering guidanceProviding friendly, supportive assistance to help members navigate processes Recording outcomes and maintaining accurate notesBuilding strong customer relationships What We re Looking For:Previous customer service experience is essentialExcellent phone manner and confidence speaking with a high volume of membersClear communication skills and a supportive, professional approachAbility to follow processes and handle sensitive conversationsReliable, organised, and comfortable working in a fast paced environmentConfident and courteous telephone mannerProficiency in Microsoft Office (Outlook, Word, Excel, Teams) This is a great opportunity to develop your skills while working in a supportive, high-energy team. If you re ready to jump in, apply today by sending your CV! To apply, please send your CV to Covent Garden Recruitment. Covent Garden Recruitment is acting as an employment agency in relation to this vacancy. Due to extremely high volumes