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Enterprise Solutions Architect - London

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Planhat

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Enterprise Solutions Architect - London

role at

PlanhatGet AI-powered advice on this job and more exclusive features.The customer platform built to acquire, service and grow lifelong customers.Our cutting-edge Customer Platform empowers B2B teams to manage success, revenue, and relationships through one intelligent, flexible interface. We help companies unlock the full potential of their customer datapowered by automation, analytics, and AI. If you thrive at the crossroads of technology and strategic impact, we want to hear from you.Were looking for a forward-thinking

Enterprise Solutions Architect

to join our global team. In this role, youll help our most strategic customers harness Planhats capabilitiesincluding AI-driven automation, customizable workflows, and advanced data modelingto transform how they manage the customer journey.This isnt account management.

It''s a technical strategy. Its enabling companies to scale with intelligence. Future proofing the way they interact with their data in Planhat.Architect sophisticated solutions for customer success teams using Planhats AI-powered workflows, smart alerts, and automation features.Drive Intelligent Automation: Help customers leverage Planhats native automation engine and AI insights to streamline processes, detect churn risk, and drive renewals.Influence Product and AI Capabilities: Act as the voice of the customer to our product and AI teamsbringing real-world insights that help shape the evolution of the platform.Have 5+ years in a technical customer-facing role (TAM, Solutions Architect, Solution/Sales Engineer, Integration Lead) in SaaS, ideally with data-heavy or AI-enabled platforms.Are comfortable working with APIs, webhooks, JSON, data pipelines, and custom integrations (experience with tools like Salesforce, HubSpot, Snowflake, Looker, etc.).Are excited about the power of AI to transform workflows and decision-makingand you know how to make that real for customers.Youre a natural problem solver who takes initiative, dives deep into the unknown, and leaves no stone unturned when uncovering solutions, identifying recurring issues, and creating helpful resources for clientsBonus: Youve worked with CRM or customer data platforms before.Competitive salary, equity options, and flexible working conditions.Employment type

Full-time

Industries

Software DevelopmentSign in to set job alerts for Enterprise Solutions Architect roles.Head of Enterprise Solutions Architect - InsuranceSolutions Architect, Google Cloud PlatformSolution Architect - Salesforce/ Digital/ Customer journey- Permanent/ Min once a month in the office - Up to 110k + excellent packageSolutions Architect Manager, Google CloudSolutions Architect, Enterprise Services - Financial SolutionsSenior Solutions Architect, Professional ServicesSenior Solutions Architect (m/f/d) - EMEASenior Enterprise Solutions Architect - EMEA (UK)Solutions Architect (Pre and Post Sales)Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#