Workplace Experience and Hospitality Manager

As the CBRE EMEA Workplace Experience Program Manager, you will bring passionate commitment to creating extraordinary experiences that matter in colleagues'' daily work lives. This role focuses on building strong relationships with General Managers across the region, providing strategic guidance on onsite delivery performance, and telling the compelling story behind our workplace experience initiatives. Your passion for creating frictionless experiences will drive meaningful impact across our four pillars of workplace experience. You will serve as the bridge between global standards and local needs, ensuring that every interaction, space, and moment reflects our extraordinary commitment to colleague satisfaction across EMEA. Four Pillars of Focus:1. Community Engagement2. Conference Center3. Space Booking and Special Events Support4. Maintaining Office Standards What You''ll Do:Program Partnership and AdoptionPartner with General Managers across EMEA to drive adoption of Workplace Experience Programs and processes, providing data driven insights around onsite delivery performanceDevelop comprehensive playbooks and SOPs that enable local teams to deliver consistent, extraordinary experiencesServe as the regional expert in defining appropriate local adaptations for global programs while maintaining brand consistency Data and Impact MeasurementBuild and implement tools that capture data demonstrating return on experience through colleague impact and engagement metricsCreate comp
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