Job Title: Facilities Helpdesk Coordinator (Temporary)Location: North LondonContract Type: Ongoing TemporaryPay Rate: Up to £18 per hour per hourWorking Hours: Monday - Friday, 11:30am - 7:00pmI am currently recruiting for a Facilities Helpdesk Coordinator to join a leading UK technology innovation organisation that accelerates the adoption of advanced digital technologies such as AI, immersive tech, and future networks to support business growth and innovation.Role OverviewThe Facilities Helpdesk Coordinator will manage facilities-related queries and service requests through a helpdesk ticketing system, ensuring a high standard of workplace operations across a busy, modern office and technical environment.This role plays a key part in coordinating contractors, supporting facilities services, and ensuring a safe, efficient, and well-maintained workplace for staff and visitors.Key ResponsibilitiesHelpdesk and Ticket ManagementManage all incoming facilities requests via the helpdesk/ticketing system.Log, categorise, prioritise, and assign tickets in line with SLAs.Monitor ticket progress and ensure timely resolution or escalation.Maintain accurate records and provide updates to stakeholders.Facilities SupportCoordinate reactive and planned maintenance activities.Support the delivery of hard FM (e.g., HVAC, electrical) and soft FM services (cleaning, waste, security).Assist in maintaining safe and compliant facilities in line with health and safety standards.Support day-to-day w