Flexible People are seeking a highly organised and detail-focused individual to join one of their prestigious clients based in Andover. This role is ideal for someone who enjoys managing processes, working with data, and delivering excellent customer service in a fast-paced environment. This is a Monday to Friday role. The hours are 08.30am to 16.00pm. The rate of pay is 13.08ph. Key Duties Order Processing Accurately input and manage customer orders across internal systems Monitor orders from initial receipt through to delivery Identify and resolve any issues or delays Ensure all order details (pricing, quantities, delivery information) are correct Customer Service Respond to customer enquiries regarding orders, deliveries, and products Investigate and resolve discrepancies Provide timely, clear, and professional updates Reporting and Analysis Generate ad-hoc reports for internal teams and customers Track and support customer service KPIs Assist with data gathering for operational decisions Data and Systems Management Maintain accurate customer and product master data Implement pricing updates across systems Support improvements to processes and data accuracy Team Collaboration Work closely with internal departments to meet service targets Contribute to a collaborative and efficient working environment Candidate Requirements Previous experience in a customer service or administrative role Strong attention to detail and high level