Head of Compliance - Residential Legal Services (Solicitor) - Risk and Compliance Residential Conveyancing Location: Berkshire (Hybrid Working Available) Salary: Competitive, commensurate with experience Contract Type: PermanentWorking Pattern: Full-time or Part-time 3-4 days with Flexible OptionsReports to: Managing DirectorTeam Leadership: Yes (1 direct report with potential for growth) About the CompanyOur client is a well-established, family-owned property law firm with over 20 years of excellence in residential legal services. With a team of 100+ professionals, they are dedicated to delivering high-quality, people-focused service in the volume legal services industry. The OpportunityThe firm is seeking a Head of Compliance to play a pivotal role in ensuring the highest standards of legal service delivery. This individual will lead the Quality Assurance function, proactively identifying areas for improvement and implementing strategic initiatives, policies, and frameworks that enhance legal service quality. Key Responsibilities Strategic Leadership: Develop and implement a robust Quality Framework to guide legal professionals in delivering service excellence. Claims and Complaints Management: Oversee the Claims Analyst, acting as an escalation point for serious cases and conducting thorough risk assessments. Risk and Compliance Oversight: Ensure controls, policies, and procedures are comprehensive, up-to-date, and effectively followed, maintaining compliance with SRA and