Contact Centre Trainer
Contact Centre Sales Trainer Brentwood Full Time Permanent Competitive salary + excellent benefitsSpire Healthcare is recruiting a Contact Centre Sales Trainer to join our Patient Support Centre in Brentwood. This is a newly created, full-time permanent role focused on developing the capability and performance of our sales teams.In this pivotal role, you will design and deliver high-quality sales training programmes that support both new starters and experienced agents. Working as part of a small UK-wide training network, you will help drive sales performance while ensuring compliance within the private healthcare sector.This is an excellent opportunity for a passionate trainer to make a meaningful impact by empowering colleagues to succeed while supporting Spire''s commitment to exceptional patient care.Key ResponsibilitiesDesign and deliver engaging sales training programmes to support induction and ongoing developmentCreate and maintain training materials, presentations and digital learning content to ensure consistent and compliant deliveryFacilitate onboarding for new starters, ensuring a strong understanding of healthcare services, systems and processesDeliver refresher training to keep teams up to date with product updates, sales techniques and regulatory requirementsAnalyse performance data and feedback to continuously improve training programmesProvide coaching and guidance to sales agents and team leaders to support performance improvementCollaborate with operationa
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