You will take responsibility for managing customer accounts and supporting the effective control of company cash flow. Depending on your level of experience, the role can offer increasing ownership, autonomy, and potential oversight of processes. Working within a supportive accounts team, key responsibilities include: Managing and maintaining the debtor ledger, reducing aged debt and debtor days Proactively chasing outstanding payments and issuing reminder communications Resolving account queries and managing complex or escalated accounts Setting, reviewing, and enforcing credit limits Placing accounts on credit hold where appropriate Producing and reviewing aged debt reports Maintaining accurate account notes and documentation Reconciling customer accounts Sales ledger duties including posting invoices, cash allocation, and responding to queries Managing client portals and ensuring purchase orders are in place Supporting legal escalation processes where required Contributing to process improvements within credit control About You The business is open to varying levels of experience. You may be: An aspiring junior Credit Controller looking to develop your career An experienced Credit Controller confident managing complex accounts A senior-level professional capable of overseeing processes and driving improvements You will have: Previous Credit Control experience Strong communication skills and a confident telephone manner The ability to manage difficult accounts professi