IT/AV Support Field Engineer - 26,000 per annum - HullPrincipal IT are working with an industry leading audio and visual provider that are looking for an IT support field engineer to join their team. In this role you will play a vital part in supporting their future strategy. I''m on the lookout for an experienced and versatile IT professional - but not your average IT role. I''m searching for someone exceptional to join a dynamic team, both in the office and out in the field.This isn''t just a desk-based support job. You''ll be hands-on with clients, conducting site visits, responding to on-site callouts, and helping to manage the internal ticketing system. You''ll also be responsible for overseeing maintenance contracts and ensuring a smooth support experience for clients.While the role falls under IT Support, much of the technology you''ll be working with is audio visual in nature - including a range of processors, control systems, and equipment designed for high-end meeting rooms and large-scale venues.Key Responsibilities:Provide day-to-day IT and AV technical support to internal teams and external clientsCarry out regular maintenance visits and emergency calloutsSupport and manage the internal helpdesk/ticketing systemMaintain and oversee client maintenance contractsConfigure and troubleshoot AV and IT systems on-siteWork closely with engineers, project managers, and clientsWhat We''re Looking For:A solid background in IT support with a keen interest in AV technologyCon