E-commerce Operations Executive

Overview
Vibe: Proactive, organised, and solutions-focused - no two days are the same.About My Sunday Ski: My Sunday Ski is a fast-growing, female-founded ski brand reimagining skiwear through a fashion-first lens. We blend high-performance functionality with playful luxury and have built a global community who love our bold designs and viral collections. As we scale, we''re looking for a highly organised and data-driven E-commerce Operations Manager to help keep things running smoothly behind the scenes.Role Overview
As Ecommerce Operations Manager, you’ll be responsible for supporting day-to-day business operations across production, logistics, supply chain admin, finance, and wholesale. You’ll play a key role in maintaining product databases, managing production timelines and deliveries, and coordinating both internal processes and external partners - all essential to keeping the business running smoothly as we scale at pace.From tracking stock production and inbound timelines to preparing weekly performance reports, assisting with bookkeeping, arranging QC checks, and liaising with our 3PL, this is a varied and detail-focused role ideal for someone who thrives on organisation, efficiency, and getting stuck in behind the scenes.Key Responsibilities
Logistics and Supply Chain Management
Liaise with our 3PL partners (UK and US) on inventory, shipping, and returnsTrack production timelines and delivery schedulesArrange and coordinate QC reports with suppliersAssist with creating and managing purchase orders (POs)
Product Operations
Generate barcodes and ensure all product data is correct and up to dateProvide occasional support with wholesale order processing
Shopify and Website Support
Upload new products and manage content on ShopifyConduct audits to ensure product listings are accurate and aligned with launchesUpdate product pricing for promotions and seasonal salesCheck international markets to ensure correct pricing, currencies, and inventory across regionsPrepare weekly reports on website and product performance, including top sellers, fastest-growing items, and key trendsAnalyse stock performance to support merchandising decisions and identify areas of opportunityCollaborate with the customer support team to identify patterns in returns and their reasonsProvide actionable suggestions to optimise onsite merchandising, based on performance data and customer feedback
Finance and Admin Support
Assist with bookkeeping, invoice tracking, and basic financial adminSupport with VAT submissions and preparation of tax returnsHelp transition financial processes from manual systems to XeroProvide general operational and office admin support
What We’re Looking For
Highly organised, methodical, and detail-orientedProactive problem-solver, comfortable juggling multiple moving partsConfident using tools like Excel/Google Sheets, Shopify, and XeroStrong communicator and collaborative team playerPrevious experience in logistics, operations, or e-commerce (fashion is a plus!)Job Details
Seniority level: Entry levelEmployment type: Full-timeJob function: Management and ManufacturingIndustry: Retail Apparel and FashionSalary
Salary: £58,000 per year
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