Sales Support Administrator £26,000-£28,000 per annum Letchworth Garden City 9am-5pm Monday to Friday Our client is a recycling materials manufacturer based in the beautiful town of Letchworth, and they are looking for a proactive individual to assist in the day-to-day running of the sales area. This Full Time Permanent role offers the right candidate an excellent opportunity working with a well-respected local business within a collaborative and supportive team environment with full training provided on-site to the right candidate. Main duties and responsibilities Objective: Assist in the daily operations of the sales area by achieving management objectives and proactively responding to customer requests and directives. Responsibilities: Telephone Management: Answer and respond to phone calls, taking necessary actions. Customer Service: Address customer queries and problems, including invoice and delivery issues, efficiently and satisfactorily. Record Keeping: Compile specifications accurately and maintain company records in line with Operating Procedures. Order Processing: Process customer orders, quotations, and invoices accurately. Liaise with the Operations Director/Production department to determine lead times. Sample Management: Ensure prompt dispatch of manufactured samples and follow up with customers. Artwork Coordination: Initiate and progress artwork requests, maintaining continuous communication with customers and the Production Department until customer ap