Job Specification For: Parts Advisor Ref: VR/05183 Job Summary: Inspire Resourcing are seeking a motivated and customer-oriented Parts Advisor to join our dynamic team. The successful candidate will be responsible for promoting and selling parts to customers, providing exceptional customer service, and supporting the overall sales objectives of the company. Key Responsibilities: Sales and Customer Service: Act as the first point of contact for customers seeking parts for equipment. Provide expert advice and product information to customers, helping them identify the parts they need. Develop and maintain strong relationships with customers, understanding their needs and providing tailored solutions. Process customer orders accurately and efficiently, ensuring timely delivery of parts. Order Management: Prepare and process sales orders, quotations, and invoices. Coordinate with the logistics team to ensure accurate and timely dispatch of parts. Monitor and follow up on backorders and ensure customers are kept informed about their order status. Inventory Management: Maintain up-to-date knowledge of inventory levels and product availability. Work closely with the inventory team to manage stock levels and reorder parts as necessary. Identify slow-moving stock and suggest strategies to increase sales of these items. Sales Support: Assist in the development and execution of sales strategies and promotional activities. Provide feedback to the Parts Sales Manager on customer ne