Job summary

THIS POST IS A SECONDMENT FOR 12 MONTHS TO MEET THE NEEDS OF THE SERVICEIf you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.Do you have a passion for culture change?We are looking for a competent Project Support Officer to come and work within our People and Culture Change Team. Working alongside the team, you will be responsible for providing administrative support to projects which aim to create and maintain inclusive services and practices for our services users and staff. You will provide key support to help the Trust achieve the aims of its Strategic Equality Objectives and to ensure that the Trust operates in line with its statutory requirements. Team projects include developing and delivering training, inclusive recruitment projects, facilitating staff networks, policy development and advising on impact assessment.You will need to be a team player who demonstrates attitudes and behaviours that align with those of the Trust. Excellent organisational, communication and interpersonal skills are also integral to this role to ensure the smooth implementation of our projects.If you have a proven track record of working within a busy organisational development role and are looking for a new challenge within an innovative healthcare environment, we would love to hear from you. If you would like further details on the role, please contact Kat.Cobley@wales.nhs.uk.Main duties of the job

The Senior Project Support Officer is responsible for providing high-level project and administrative support to assist in the planning and delivery of projects. This includes supporting, facilitating, and monitoring the progress of projects, identifying risks, and reporting to the Project Manager. The role requires effective communication and negotiation skills to overcome barriers and ensure the dissemination of information to all identified parties.The officer will also be involved in evaluating and assessing project performance, capturing and monitoring project risks, and undertaking reporting and analysis of information using various IT applications including Microsoft Office 365. They will plan and deliver specific elements of the project, provide administrative and technical support to Project Managers, and organise meetings or events.Additionally, the role involves developing and implementing policies related to the project, maintaining and ordering stock and supplies, and supporting the development and delivery of training staff on all levels. The officer will also develop and maintain the project library, databases, and associated resource lists, ensuring data is recorded accurately.The Senior Project Support Officer plays a crucial role in ensuring the successful delivery of projects by providing comprehensive support and maintaining effective communication and coordination among stakeholders.About us

#RemarkablePeopleOur workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we''re needed.The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you\''re sure to find a career with us which is fulfilling, challenging, and rewarding.In line with the Trust\''s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.Details

Date posted: 29 September 2025Pay scheme: Agenda for changeBand: Band 4Salary: £27,898 to £30,615 a year per annumContract: SecondmentWorking pattern: Full-timeReference number: 020-AC098-0925Job locations: Pan Wales, base to be chosen on recruitment, NP44 7HFJob responsibilities

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.Person specification

QualificationsLevel 4 qualification in a relevant subject or equivalent experienceKnowledge of techniques for planning, monitoring, and controlling projectsExperienceExperience of working within a demanding/high intensity administration settingExperience of successful team workingDesirableExperience of project managementExperience of working with the NHS or other public sector bodySkills and attributesAble to plan and prioritise workload in order to meet deadlines and deal effectively with conflicting prioritiesAbility to work autonomously and equally effective as part of a multi-disciplinary teamProficient in use of standard IT packages e.g. Microsoft Office with the ability to master new applicationsDisclosure and other checks

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of Sponsorship: Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here: Criminal records checks for overseas applicants.Employer details

Employer: Welsh Ambulance NHS TrustAddress: Pan Wales, base to be chosen on recruitment, NP44 7HFEmployer''s website: https://www.ambulance.wales.nhs.uk/en/5

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