Job Title: Executive Assistant / Operations PartnerLocation: London, EC4R 1APSalary: £45,000 - £55,000 depending on experience, with potential to stretch for an exceptional operations focused EAThe Procurement Group is a specialist consultancy that helps UK businesses with £10m-£100m turnover reduce overheads and improve profitability. We''ve been doing this for over 20 years using a structured approach to analysing indirect spend and delivering measurable savings.We are a small, expert team working directly with business owners and FDs. We move quickly, say what we think, and focus on results.Our founder is stepping back from being involved in every operational detail and needs an Executive Assistant / Operations Partner to take real ownership of the back office. This is more than a traditional EA role: you will run core operations so the founder can focus on clients, growth and developing our productised Overhead Advantage System.Key responsibilities:Send a short daily stats report on key metrics (Desk tickets, overdue items, inbox status, credit control, client milestones) without being prompted.Own and deliver one "weekly Rock" - a specific improvement or project that you choose and manage yourself.Use a clear escalation framework so you know what to decide yourself, what to escalate with a recommended option, and what needs sign-off.Identify and fi x the "broken 20%" of processes - documenting changes and improving how we work.Manage email, diary, tasks and basic credit