Non-Delegated Claims Handler andamp; Audit andamp; Quality Assurance ExecutiveFully Remote£50,000 - £60,000 + benefits Fantastic new permanent opportunity for an experienced Non-Delegated Claims Handler with this specialist insurance business. Due to continued growth, they are now looking for an experienced Non-Delegated Claims Handler to join their fully remote team.This is a dual-role position designed to combine hands-on claims handling expertise with oversight and quality assurance responsibilities. The successful candidate will manage a small portfolio of non-delegated authority credit hire claims while also supporting Claims in delivering high standards of audit, compliance, and process improvement. This role is vital in ensuring fair customer outcomes, technical accuracy, and adherence to regulatory and internal standards.Key responsibilitiesHandle a portfolio of higher value (andgt;£50,000) credit hire claims directly and/or indirectly with outsourced suppliers to settlement.Investigate indemnity, liability and quantum in line with company policy and industry standards.Liaise with customers, third-party representatives, legal advisors, and service providers.Assess and validate claims using internal systems and data sources, ensuring fair and accurate settlements.Identify potential fraud and refer to the Counter Fraud team when appropriate.Maintain accurate, timely file notes and document claim decisions in line with FCA and internal standards.Comply with industry regu