About UsAt Anglian we''re a leading home improvement company committed to providing high-quality products and exceptional service. Our success is built on innovation, dedication, and a customer-first approach. Join us to make a real impact in an exciting and fast-paced industry.The RoleWe''re looking for people who can have great conversations over the phone and online. Whether you have previous sales experience, or if you are brand new to the sector, we will provide the necessary training to ensure you succeed. This isn''t cold calling; these are all conversations with previous or interested parties, and your role as a Contact Centre Advisor is to turn those conversations into leads for our sales team.The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner.Key responsibilitiesEngaging with prospective customers over the phoneMaximising opportunities from call data and overcoming objectionsSecuring a sales lead through outbound calls to previous enquiriesAchieving set sales performance targets through excellent product knowledge and services available to the prospective customerListen to what our customers want and walk them through our product rangesSecuring an appointment for our sales team to meet our customer and complete the saleMeeting set targets through your product knowledge and excellent customer serviceWhat we''re looking forProven success in a telesales role and the ability to secure leadsGreat