Associate Director - Property Management Team: Central London Offices Reports to: Director - Surveying Role Summary My client is seeking an experienced Associate Director with strong Central London property management expertise to oversee a prestigious London estate. You''ll manage day-to-day operations, occupier relationships, service charge delivery, and compliance, ensuring high-quality service and smooth running of all building activities. Key Responsibilities Lead the operational management of assigned properties, ensuring exceptional service delivery and occupier engagement. Oversee compliance, audits, statutory requirements, and documentation in line with my client''s policies, RICS/ISO standards, and legislative timelines. Manage service charge budgets, supplier performance, payments, and funding requests. Review leases and occupier obligations, managing licences, alterations, changes of use, and approvals. Partner with Building Consultancy and Sustainability teams on planned works, asset management, PPMs, and sustainability action plans. Implement customer experience initiatives to strengthen occupier satisfaction and community engagement. Lead team management, supporting performance, development, and alignment with my client''s values. Support onboarding/offboarding of instructions, including TUPE processes where required. Provide due diligence for acquisitions and portfolio changes. Skills and Experience Strong estate management experience, ideally across major