Customer Service Assistant - Temp to Perm Havant, Hampshire Monday-Friday, 8:30am-5:30pm Immediate Start AvailableAre you a confident communicator who thrives in a fast-paced, customer-focused environment? We''re recruiting on behalf of our client for a Customer Service Assistant to join their friendly and dynamic team on a temp-to-perm basis.This is a fantastic opportunity for someone who enjoys building relationships, solving problems, and playing a key role in delivering excellent customer experiences. The RoleAs the first point of contact for customers, you''ll be at the heart of the business - ensuring every interaction is professional, helpful, and efficient.Key responsibilities include:Managing incoming enquiries via phone, email, and online platformsProcessing customer orders accurately and efficientlyBuilding strong customer relationships to enhance satisfaction and loyaltySupporting customers with product selectionResolving delivery and order issues, escalating when neededMaintaining and updating the CRM systemProviding essential administrative support to the sales team What We''re Looking ForWe''re keen to hear from candidates who are proactive, organised, and customer-focused.You''ll bring:Previous experience in a customer service or customer-facing roleStrong IT skills, including Word and ExcelExcellent telephone manner and communication skillsGood time management and the ability to prioritise tasksA team-focused approach, with the confidence to work independent