Duty Manager Leeds, West Yorkshire About the Role As a Duty Manager, you will: Play a key part in the day-to-day operational and commercial success of our new Leeds park. You ll be responsible for leading a team, maintaining top-tier health and safety standards, and most importantly delivering exceptional guest experiences from the moment we open our doors. This is a hands-on, fast-paced role that s perfect for someone currently working as a supervisor or team leader and looking to take their first step into management. With a brand-new park, you ll be joining at the ground level meaning there s lots of opportunity for growth and progression as we build the team and develop internal leaders. Key Responsibilities Deliver a fun, safe, and memorable experience for all guests every day. Ensure the health, safety, and wellbeing of all guests and team members. Oversee park opening and closing routines and complete operational checklists. Manage the presentation and cleanliness of the park during your shift, including the Diner area. Take control of team deployment, including breaks and rotations. Respond to and document any on-shift incidents or accidents in line with SOPs. Handle minor maintenance issues and report any hazards appropriately. Coach, lead and motivate your team bringing positive energy and great communication to every shift. Maintain company standards by following all policies, procedures and safety protocols. You ll Be Friendly, upbeat and professional A conf