About Insite Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering and billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes. We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 70 current employees, we are small but mighty, delivering more by working together. At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We''re committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace. About the role This is a six-month fixed term contract. The Onboarding Team is responsible for managing the process of transitioning a heat network development from the construction / retrofit stage, through to the provision of live heat metering, billing and prepayment services to residents and clients. As a key part of the business the Onboarding Team, whilst sitting within the wider Client Services department, is responsible for the creation of all new re