Do you have previous cruise ship experience, and looking for your next career move , then read more. Firmin Recruit are delighted to be working with our established Cruise Line client who are recruiting for an experienced Onboard Hospitality and Revenue Manager to join their friendly and established team. Hours: 9 am 5.30 pm Monday Friday Benefits : Some Hybrid working based at Purfleet 2 days per week, 20 days + Bank Holiday rising to 25 days. Access to Sage Benefits including retail, gym, cinema discounts as well as GP and personal counselling and advice. Ex UK Cruise after 6 months to enjoy . The Role: The Onboard Hospitality and Revenue Manager is responsible for delivering the full guest experience onboard the assigned cruise ship/s. The role leads the preparation, execution, and delivery of the onboard product, ensuring consistent exceptional cruise experience. You are also responsible alongside the Head of Hotel Operations, and Head of Guests to maintain all service and operational standards, achieving KPI''s CSQs and revenue targets. Key Responsibilities: Work closely with colleagues to maintain onboard standards, ensure adherence to agreed procedures, and identify priorities for ship improvements Work with the Head of Guest Experience, Group Head of Hotel Operations and Procurement to develop and implement the Guest experience brand strategy, ensuring it is deliverable onboard Take full ownership of the end-to-end guest experience, Work with other Onboard Hospitali