Front Office Team LeaderAbout Park Hyatt London River ThamesPark Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite.

With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham

Palace

and Kings Road. The hotel boasts exquisite dining options,

state-of-the-art

events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.Duties and responsibilities related to the

Front Office Team Leader

roleSupport the Front Office Manager with overseeing the front office

department

, ensuring

high levels

of team engagement. Conduct regular team meetings and provide ongoing training and development.Ensure all guests receive prompt, prof

essional, and courteous service

, creating positive and memorable experiences

.Oversee daily front office operations, including check-in/check-out procedures, reservations, and room assignments.Communicate and coordinate with other departments (e.g. housekeeping,

engin

e

ering

) to ensure seamless operations.Prepare and review daily reports, including occupancy, revenue, and guest feedback.About youPrevious

experience in

hotel

front office

within the luxury segment

is preferred

.

Strong organizational and multitasking abilities

skills are

required

.Benefits of the

Front Office Team Leader

include12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!Business attire laundered complimentaryHSF Health PlanHeadspace membership and access to our Employee Assistance Programme50% discount on food and beverages when you dine as a guest at selected Hyatt HotelsContinuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwideAt Hyatt We care for people so they can be their best

.

This is

demonstrated

in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!Being part of Hyatt means always having space to be you. We are passionate about diversity,

equity

and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages,

abilities

and identities.Join a team that is making travel more human. Connected. Sustainable. Here, everyone''s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of

Hyatt is our shared belief that hospitality is more than just a job

its

a career for people who care.Next

Steps:

Apply today for this

Front Office Team Leader

role and start your journey with Hyatt Hotels!

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