Technical Support Team Leader- Competitive Salary- Shaftesbury / Corsham / Canford Cliffs / Sherborne/In Office The RoleDo you want a leadership role where your decisions directly improve client experiences and your team thrives under your guidance? Are you ready to take charge of complex cases while shaping processes that make your workday smoother and more rewarding? If so, we have an exciting opportunity for you.We re looking for a Technical Support Team Leader who wants to lead a talented team, make a real difference for clients, and have a direct impact on how our business delivers technical support with a focus on Consumer Duty outcomes. This is your chance to combine leadership with hands-on expertise in a role that s varied, challenging, and highly rewarding.You ll be at the heart of our client experience. You ll manage day-to-day operations while coaching and supporting your team, helping them grow professionally. You ll oversee complex cases and processes, ensuring work is accurate, compliant, and delivered efficiently. The result? Happier clients, motivated team members, and a smoother, more streamlined support function.If you want to lead, develop, and make a tangible difference in a role where your expertise is valued, apply today.Key Responsibilities: Lead and develop your team guide colleagues in annual reviews, bereavement, and technical support, building their confidence and capabilities through coaching and mentoringManage workloads and performance stay on t