2nd Line IT Service Desk EngineerOverview of the RoleOur client is recruiting for a Dedicated 2nd Line IT Service Desk Engineer to support one of their market leading, innovative customers. You will be based at their head office in Whiteley and sit with their knowledgeable Service Desk who will fully support you in your day to day.You will be utilising your excellent and prompt customer support skills and will represent our client in a professional and courteous manner over the phone, email and face to face. This role does have an on-call expectation which is once every 5/6 weeks.Who is our client?Our client is a fast-growing technology company based in Whiteley, located on the outskirts of Fareham. They are an award-winning Managed Service Provider servicing the UK and Europe. They have a strong team ethos which has enabled them to deliver exceptional service to their clients for over 25 years. When you join them, you will be part of their forward-thinking team, where you will be supported by not only your manager and the leadership team but your colleagues as well. They will give you everything you will need to develop your career with them.Benefits of working for our client:A competitive salary.Training opportunities set out with a clear training structure.Progressive working environment with access to voice your opinions to decision makers.25 days holiday plus bank holidays.Birthday day.Flexi Health plan cover.IT Purchasing Scheme.Company Pension.A brilliant breakout room