IT Coordinator
Job Title: IT CoordinatorReports to: Head of Data Systems Salary:Location: Embankment (1-2 days in office, Wednesdays required)Salary: 34-42kKey areas of influence: Supporting IT infrastructure, IT asset management, IT training, supporting all staff Purpose of the role The IT Coordinator will support the organisation''s IT infrastructure and non-D365 related systems, including O365, SharePoint, Asset Management, and Staff Training. They will ensure robust IT and data security, compliance, and governance across all systems, including assisting with writing and compliance of IT policies and procedures, providing training to staff, and managing the purchase of IT equipment.Operating within the Finance, IT and Facilities team, the IT Coordinator will liaise closely with the D365 team and all departments to ensure a secure and smoothly operating IT environment for staff, volunteers, and partners. They will also support and participate in technology-related working groups to ensure IT has a voice and contributes to successful outcomes across the organisation. Main ResponsibilitiesIT ProjectsLiaise with external suppliers and internal teams on all aspects of IT projects to contribute to successful delivery. IT Training and GuidanceDeliver IT training sessions and create training materials, both internally and with external partners. IT Administration and Vendor LiaisonLiaise with outsourced IT support providers.Review outstanding support tickets and escalate as required.Maintain the
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