Resourcing Manager

Location: London, E14 9SH

Hours of work: 37.5

Contract Type: Permanent

The Resourcing Manager will be instrumental in driving the continuous improvement of our recruitment processes, systems, and policies to deliver an exceptional candidate experience and seamless hiring manager engagement.

Job Description

Working closely with the Head of Resourcing, you will provide strategic support across key initiatives, data insights, reporting, and change management activities.

In this role, you will champion recruitment best practices, ensuring consistency and compliance through the development of clear, high-quality documentation and tools.

Your contribution will be vital in strengthening our talent acquisition capabilities and supporting business growth through effective resourcing.

Key Responsibilities

Support planning, coordination, and delivery of recruitment projects, including digitisation and process improvementsAssist in reviewing and refining recruitment processes for simplicity, scalability, and complianceCreate and maintain clear, up-to-date documentation like process maps, policies, toolkits, and guidance notesCollate, analyse, and present recruitment data and KPIs to aid decision-makingCollaborate with Centres of Expertise to align recruitment with wider people strategiesSupport change management activities including communications, training, and stakeholder engagementAssist in managing third-party recruitment partners and ensure compliance with organisational policies and legislation

Professional and Personal Competencies/Qualifications

Personable with strong interpersonal skillsDetail-oriented, especially when working with policies, procedures, and standardsExcellent written and verbal communication skillsExperience and understanding of recruitment practicesProven stakeholder management experienceAbility to drive projects forward and take ownershipComfortable with reporting and data analysis

UK The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

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