Permanent - Customer Care Coordinator - Full-time - Hybrid model - Warrington - Immediate start Your new company My client, a true professional within the field of construction, is seeking a professional customer care coordinator to join their team on a permanent basis. Based from contemporary offices in Birchwood, you will be joining a very friendly and supportive team who pride themselves on the service they provide to both internal and external customers. Your new role The position is being offered full-time Monday to Friday, with a hybrid model in place working from home x 1 day per week. You will be responsible for the day-to-day customer coordination, providing an exemplary service to both internal and external customers.Some of your duties will include but not limited to Liaising with customers to identify and prioritise needsArranging customer home appointments Maintaining accurate service records Ensure all calls and emails received into the central inbox are answered professionally and managed appropriatelyCoordinate subcontractors and the supply of material concurrently, ensuring maintenance requests are carried outBook appointments for suppliers, subcontractors, or site teams to deal with underlying building defects as well as update progress to customers.What you''ll need to succeed Strong proven history within an office-based customer service role Excellent communication skills, both written and verbal Passion for going that extra mile Strong administration