Job Title: Account Manager Location: Birkenhead Salary: £30,000 £32,000 per annum (depending on experience) Job Type: Full-time, Permanent About the Role: We are seeking a highly organised, confident, and proactive individual to join our team as an Account manager. This pivotal role is responsible for maintaining strong relationships with our existing customer base, managing maintenance contracts, supporting sales activities, and contributing to marketing and branding efforts. The ideal candidate will be a natural communicator with a keen eye for detail, capable of managing multiple responsibilities including site visits, marketing updates, sales support, and liaison between departments to ensure our clients receive the best possible service.Key Responsibilities:Build and maintain a robust client portfolio through regular visits and communication.Maintain a detailed log of all client interactions in-person, phone, and email to ensure seamless follow-up.Assist in managing and renewing maintenance contracts and proposals.Provide clients with up-to-date company documents and respond to queries promptly.Act as a key point of contact between clients and internal departments.Monitor and follow up on outstanding POs, invoices, and other client-related issues.Support vetting and certification processes for engineers.Assist in collecting and distributing quotations and project updates.Organise and minute meetings as required.Marketing:Research and identify potential new clients, trac