Customer Account Lead
Job Title: Temporary Account Manager 3 monthsLocation: CoventrySalary / Pay Rate: 16 per hourShift / Hours: Monday - Friday 8AM-5PMBenefits:Ongoing training and developmentFree onsite parkingOvertime availableSupportive, team-focused environmentAbout the CompanyA well-established engineering business known for delivering high-quality products. The company values staff wellbeing, long-term stability, and career growth, providing a supportive environment where employees are recognised and rewarded.The RoleAs an Account Manager, you''ll be responsible for Client relationships. You''ll work as part of a skilled team, ensuring all work is completed to a high standard and on time.Key Responsibilities:Support and lead where requested, Customer Performance Reviews with key and targeted customers, in order to build customer relationships and monitor performance.Support with all customer queries, complaints and escalation issues escalating concerns to the account manager.Support production controllers to develop customer account objectives.Manage the internal sales manifest and support the customer accounts team in achieving weekly targets.About You:Experience of managing customer accounts and conducting Business reviews (Preferred)Excellent verbal and written communication skills.Good working knowledge of word, excel, email and MRP/ERP systemsAbility to work quickly and under pressure, prioritise and manage many varying and conflicting tasks at the same time.
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