Due to continuing expansion we are looking to recruit an experienced, customer focused Security Officer to work at our clients based in Birmingham We are seeking to recruit personnel with a strong commitment to providing a consistently high level of customer service to a diverse customer base and be able to deal with any conflicts in a calm, polite and confident manner. The successful candidate must possess excellent communication skills, both verbal and written and must hold a valid SIA Licence The Job Purpose : -To maintain safe and secure environment for customers by patrolling and monitoring premises and personnel. -Interact with all end users, providing a consistently superior level of customer service and the ability to manage basic equipment troubleshooting issues. - To be a point of contact for all users and to provide very high level of customer service. - Basic IT skills and practical problem solving skills - Secure premises and personnel by patrolling property; inspecting the building, equipment, and access points; permitting entry. - Informing visitors of clients policies and procedures; - Complete reports by recording observations, information, occurrences when necessary Skills/Qualifications: Customer service, Objectivity, Dependability, Integrity, Safety Management, Professionalism, Reporting Skills The shifts will be covering nights and evenings following a rota over 7 days. When applying for this position, please forward a copy of your CV and quote refere