Company Name: Logic 360 Ltd

Job Opportunity: Customer Service Agent

Location: Edinburgh Airport

Employment Type: Temporary (Three Month Contract)

Working Shift Patterns: Varied across the calendar week (Includes a mix of midweek and weekend work)

Working Hours: Varied between 7am – 10pm (Mix of 8 or 10 shifts)

Salary: £14.41ph (Weekly pay)

About Us:

Logic 360 Ltd is a leading talent partner to multiple high-profile clients within the Car Rental industry. Committed to excellence and innovation, we pride ourselves on our dedication to deliver first-class services and solutions to our clients and candidates. Our team is built upon skilled professionals who thrive in a dynamic and supportive environment, supporting you with your job search, every step of the way.

Client-Specific Information:

We are representing an industry leading Car Rental company, who are operational in over 95 countries worldwide. They are actively onboarding suitable candidates to join their customer service team at one of their flagship branches based at Edinburgh Airport. This is a temporary contract (Three Months) aimed at supporting the operation during the busy summer peak. Our client prides themselves on offering an unparalleled customer service experience and are looking to strengthen their team to help with the increased demand.

Job Description:

We are currently seeking highly motivated, reliable and experienced Customer Service based personnel. You will be responsible for meeting and greeting customers on arrival, serving customers throughout their rental process and making sure their needs are met quickly and efficiently.

Key Responsibilities:

• Face to face customer interaction for the car rental process
• Upselling additional products and services
• Preparing and completing all necessary paperwork
• Provide a high level of customer service
• Check and access vehicle conditions

Requirements:

• Customer Service experience (Retail, hospitality etc)
• Competent using a variety of computer systems
• Able to provide an exceptional level of face to face customer service
• Able to work a mixture of early and late shifts, including weekends

 Skills:

• Excellent communication skills (Verbal and written)
• Admin and computer skills
• Able to adapt to fast paced and challenging situations

What We Offer:

• Competitive salary
• Weekly pay (Every Friday)
• On going opportunities for professional development and career advancement
• A collaborative, inclusive and friendly work environment

How to Apply:

If you feel that you could thrive in a fast paced environment as a Customer Service Agent and would like to take the next step in your career, we want to hear from you! Please send your CV to (url removed) or apply through our website at Logic 360 Group – Recruitment done differently.

Equal Opportunity Employer:

Logic 360 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to receiving your application and learning more about how you can contribute to our team. Thank you for considering Logic 360 Ltd as your next career destination!

Please note that Logic 360 Ltd is a Recruitment Agency and Employment Business recruiting on behalf of our client.