Resident Services Associate - East LondonWe are currently seeking a dedicated and customer-focused Resident Services Associate for a key role in East London. This position is perfect for someone with experience in property management, hospitality or a similar field, who is passionate about delivering excellent service and ensuring a positive living environment for residents.Role Overview:As a Resident Services Associate, you will be the primary point of contact for residents, ensuring their needs are met with the highest standards of service. You will be responsible for a range of duties including:Customer Service:

Providing a welcoming and efficient front-line service, including meet and greet, reception, parcel handling, and tenancy management.Community Engagement:

Supporting resident engagement activities to foster a strong community spirit.Facility Management:

Managing amenity spaces, overseeing unit maintenance, and handling inspections and viewings.Collaboration:

Working closely with other team members to ensure smooth and effective service delivery.Requirements:Experience in property management, hospitality or customer service roles.Strong interpersonal and communication skills.Ability to manage multiple responsibilities efficiently.A professional appearance and a positive, solution-oriented attitude.What''s on Offer:Salary: £20,000 per annum + Company Benefits

Hours: 4 on 4 off shift pattern working 3pm - 11pm

Annual Leave: 23 days per year

Starting date: ASAPIf you meet the criteria and are interested in this opportunity, please submit your CV.

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