Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. At One Manchester we re passionate about improving lives and helping neighbourhoods thrive. Every day we provide homes and help communities to learn, manage their money, launch successful businesses and improve their employability. The role You''ll provide a high-quality service to the Group s leasehold, shared ownership, market rent, and rent to buy customers ensuring they are managed in accordance with the terms of their leases, legislation, regulation and best practice. You''ll ensure residents receive a customer focussed, responsive and value for money service and to ensure that the business maximises income from effective property management. Experience we are looking for: Managing sales, marketing, letting, and property management for shared ownership, market rent, rent-to-buy, and leasehold homes. Excellent communication skills. Up to date knowledge of tenancy, leasehold and relevant housing legislation. Knowledge of shared ownership staircasing and re-sale processes. Excellent customer service skills with experience of developing effective relationship