Romanian-Speaking Service Desk Adviser Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough.We are currently seeking Romanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent opportunity within a growing and supportive IT environment.Hours: 40 hours per week between 7am 7pm (Must be flexible with shift rotation and occasional weekends)Pay: £14.22 per hour What s on Offer: Competitive payOvertime available (time and a half)Full training providedWeekly payProgression opportunities within a growing IT team Duties Include: Providing first-line IT support to external clients in a professional and efficient mannerLogging, tracking, and updating support tickets accuratelyTroubleshooting hardware, software, and network-related issuesGuiding users through solutions via phone and emailEscalating technical issues where requiredMaintaining accurate documentation and support notesSupporting continuous improvement across service processesDelivering excellent customer service and building strong client relationships Who We re Looking For: Fluent in English and Romanian (written and verbal)Strong communication and customer service skillsPrevious call centre experience beneficial but not essentialOrganised and methodical approach to workPrevious IT support experience beneficial but not essential If this sounds