Service Support AdvisorAre you ready to take your career to the next level in the exciting world of software and technology? We are a dynamic company dedicated to revolutionising the way businesses operate and we want you to be a part of it!Location: Cardiff CentralContract Type: 8 weeks with potential to extend What We''re Looking For:We''re on the hunt for a motivated and professional Service Support Advisor to join our vibrant team. Key Responsibilities:Provide outstanding support to our clients, ensuring their needs are met promptly and effectively.Service Ticket management. Support and liaise with third party organisations.Handling and processing data. Manage customer inquiries with a positive attitude and a solution-focused approach.Collaborate with team members to streamline service delivery processes.Maintain accurate records of customer interactions and service requests. What You Bring to the Table:Highly compliant, with excellent communication skills.Previous experience in customer service or support role.A proactive approach to problem-solving and the ability to think on your feet.Proficient in software systems and technologyThe ability to work both independently and as part of a cohesive team. Why Join?Exciting Work Environment: Be part of a supportive and enthusiastic team that values innovation and collaboration.Career Growth: Opportunities for professional development and career advancement await you!Flexible Schedule: We understand the importance of work-life