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Permanent

Technical Solutions Coordinator

Chelmsley Wood
money-bag 35000.00-35000.00 Annual
3028378911
Posted 3 days ago

Technical Solutions Coordinator £35 000 + great benefits including Private Medical, Life Insurance, Training Birmingham Business Park / Hybrid (1-2 days remote per week) Monday to Friday 37.5 hours per week MVP is partnering with a rapidly growing UK business transforming supply chains through asset tracking technology and sustainable packaging solutions. They are helping major supermarket suppliers improve efficiency, sustainability, and visibility across their operations, combining Bluetooth, WiFi, GPS, and 4G technologies to deliver real-time data. About the Role As Technical Solutions Coordinator, you will support the rollout, maintenance, and evolution of their platform. This is a customer-facing role where you ll manage internal technical requests, external development work, and support customers directly with onboarding, changes, and issue resolution. You will also act as the first point of contact for any technical issues related to the portal or tracking products, ensuring smooth coordination between customers, internal teams, and development partners. The role may involve occasional travel, so flexibility and a full UK driving licence are essential. Key Responsibilities Be the first point of contact for technical issues related to the platform Liaise between customers, internal teams, and external developers Translate customer and business needs into clear technical specifications Manage and test change requests and new features Support customer onboarding, train

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